Chatbots for Travel and Tourism Comparing 5 Current Applications Emerj Artificial Intelligence Research
Hilton Introduces Customer Service Chatbot to China
AI can also improve hotel revenue management by determining the best room rates in real-time to help maximize profits and provide in-depth data analysis to help operators leverage customer information to strengthen marketing chatbots for hotels programs. AI can even take it a step further to help tailor itineraries based on personal preferences and time limits. From there, users can continue giving directions to the AI for further hyper-personalization.
Security is a top concern for many travelers, especially in airports and other...